Voice Over Internet Protocol

What Are VOIP Servcies?

Voice over Internet Protocol (VoIP) is an internet-based phone system that greatly improves upon outdated, copper wire phone systems. Traditional systems rely on a physical Private Branch Exchange (PBX), which acts as the medium through which all of the phones in your offices connect and to external phone systems. VoIP virtualizes the PBX, saving time and reducing costs.


VoIP doesn’t rely on a physical PBX, making the structure of your office phone system more flexible than ever. Employee extensions can be managed via a simple software program, eliminating the need for time-consuming rewiring. Office relocation is also simplified, as setting up phones at a new location is as simple as plugging them into Ethernet ports..


Rather than relying on traditional copper wires, VoIP phone systems use the high-speed cables of your network. This means improved call quality, fewer dropped calls, and higher speeds.


HHI Can Help Utilize VOIP Technology

Using VoIP technology for your phone systems offers numerous benefits. First, it decreases costs by reducing the need for separate telephone lines and eliminating long-distance fees. It also allows businesses to scale up their phone system easily and quickly, without having to purchase additional hardware or hire extra staff.

Enhanced Features

VoIP offers many premium features such as:

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VOIP technology provides features that traditional phones don’t offer, such as call forwarding, voicemail-to-email conversion, and caller ID. The ability to forward calls from one line to another makes it easier for customers to reach the right person within a company. And with voicemail-to-email functionality, employees no longer have to worry about missing important messages while they’re away from their desks.

Finally, VOIP technology is much more reliable than traditional phone systems. With advanced call routing technology, VoIP systems are able to route calls around network congestion and other disruptions. This means that customers can always reach someone quickly and easily, no matter where they are located or what type of device they’re using to make the call.